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    Returns
    Our policy lasts 7 days. If 7 days have gone by since you have received your order, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    Additional non-returnable items:
    Gift cards
    Some health and personal care items

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at info@streetwearnova.com

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at partyseasonmail@gmail.com.

    Item Sizes
    Due to the nature of our manufacturers, some items we ship 1-2x sizes larger than what you order (ex. if you order a S you might receive a L). We currently do not offer exchanges or refunds on incorrect sizing, please make sure to refer to the sizing chart before placing an order. 

    Shipping
    Free shipping worldwide.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary, but generally it takes 1-5 days to process the order and 2-3 weeks for it to arrive at your destination.